About Us

FINCA Zambia is a pioneer in financial inclusion. With decades of experience and the support of a global network, we deliver tools that help our customers achieve their financial goals and build a better future.

FINCA Zambia empowers customers by providing the products, services and education they need most to improve their standard of living, build financial health and resilience, and keep their children in school.

FINCA Zambia opened its doors in 2001, initially offering village bank loans in Lusaka. Over time, FINCA Zambia evolved into a full-service microfinance institution (MFI), offering various financial services to over 20,000 customers.

FINCA Zambia was the first MFI in Zambia to offer agent banking using biometric identification for secure, convenient transactions. Our approach to product and service development is customer-centric, and we tailor our offerings to meet the needs and aspirations of our customers.

FINCA Zambia is part of FINCA Impact Finance (FIF), a worldwide network of leading microfinance institutions. Millions of entrepreneurs rely on FIF’s commitment to customer protection and an unmatched customer experience to help build a better future for themselves, their families, and their communities.

FIF’s majority shareholder is FINCA International, a nonprofit organization established in 1984 that is dedicated to providing a wide range of solutions designed to end poverty worldwide.